Press Release:
Internet Company’s Publication of Search Logs Exposes Customers’ Private LivesWashington, D.C. - The Electronic Frontier Foundation (EFF) today asked the Federal Trade Commission (FTC) to investigate America Online (AOL) and require changes in its privacy practices, after the company recently released search history logs that exposed the private lives of more than a half-million of its customers.
Last week, news reports revealed that AOL published to the Internet three months of search queries from about 650,000 users. In its complaint, EFF argues that the release of this data violated AOL’s privacy policy and the Federal Trade Commission Act and should be investigated. EFF further requests that the FTC require AOL to notify customers affected by the disclosure and to stop logging search data except where absolutely necessary.
“Search terms can expose the most intimate details of a person’s life — private information about your family problems, your medical history, your financial situation, your political and religious beliefs, your sexual preferences, and much more,” said EFF Staff Attorney Marcia Hofmann. “At the very least, AOL should notify every customer whose privacy has been jeopardized by the company’s careless handling of this incredibly private information, and AOL should not store this kind of data in the future when it doesn’t have to.”
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Tags: EFF, AOL, Data Loss, Data Security, FTC, Privacy Reform
