Bell Canada pushed an update to their systems this morning but, all was not well. PBX failures occurred across Ontario affecting hospitals and basically anyone in Ontario that uses DNIS numbers (Dialed Number Identification System). After 30 minutes they backed out of the upgrade. The amusing part is that they sent their customers an email saying that the upgrade had been “successful” but there were problems as “they disrupted a lot of service for customers”.
Um, by definition would that not denote a failure?
Tags: DNIS, PBX, Bell Canada
