Tom has a post that just has to be read on his experiences with the support folks at Apple. He called them when the hard drive on his wife’s laptop started to fail.
From spylogic:
“You agree and understand that it is necessary for Apple to collect, process and use your data in order to perform the service and support obligations under the Plan. This may include the necessity to transfer your data to affiliated companies or service providers located in Europe, India, Japan, Canada, People’s Republic of China or the U.S.”
Huh? People’s Republic of China? That’s nice. I couldn’t find any reference noting what Apple does with your personal “hard drive” data. They only mention your name, address, things you purchased, etc…
Now, the best part is the rather interesting transcript of his conversation with the support person. Be sure to read the full posting.
