RIM Records All Their Employee Phone Calls

“Sometimes it feels like, somebody’s watching meeee”

Under the guise of protecting intellectual property, RIM, has admitted that they record every phone call on company lines.

From CNET:

“Everything I have that’s on RIM is recorded and retained as RIM. So if they want to have a chat with somebody and it’s not a chat that’s within RIM’s domain, then they may want their own personal device,” she said.

When asked exactly whether it was conversations, rather than just written information she kept tabs on, Bienfait answered: “Everything. I record everything.”

It wasn’t a violation of privacy, according to Bienfait, who maintained the workers were aware of the surveillance: “They’re doing business inside of RIM. Everything they can say or do can be patented…We’re not violating anybody’s privacy. They’re aware that their information is transparent and in visibility.”

Most firms these days monitor their employees email and occasionally phone calls. RIM has gone for the full package. I understand, as do most, that communications may be monitored. But, I wonder how this plays out from a legal aspect in Canada. Not to mention in other countries where RIM has operations that have laws regarding taping conversations.

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Posted by Dave Lewis on March 4, 2009. Filed under Mobile,Spy Game,Telecom. You can follow any responses to this entry through the RSS 2.0. You can skip to the end and leave a response. Pinging is currently not allowed.